FAQs
Place an Order
What payment methods do you support?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. You can also pay conveniently with Apple Pay or Google Pay on supported mobile devices.
Will I be charged sales tax?
No — all of our products are currently tax-free.
Is my payment information secure?
Absolutely. Your security is our top priority. All transactions are processed through encrypted, PCI-compliant payment gateways. We do not store your credit card details. For more, please refer to our [Privacy Policy].
Can I send my order as a gift?
Yes! Simply enter your billing address and use the recipient’s address for shipping. Gift orders won’t include pricing in the package, making them ideal for special occasions.
Shipping
Do you offer free shipping?
Yes, we provide free standard shipping on all orders—no minimum purchase required.
When will my order ship?
Orders are processed and shipped Monday through Friday (excluding holidays). Most orders are dispatched within 1–3 business days of purchase.
How long does delivery take?
Once your order leaves our warehouse, it typically arrives within 5–8 business days, depending on your shipping destination.
Please note: During peak seasons or major holidays, carriers may experience delays.
Do you offer express shipping?
Currently, we do not offer expedited shipping options. All orders are sent via standard ground shipping.
Can I update my shipping address after placing an order?
If your order has not yet received a tracking number, we can assist with updating the shipping address. Please contact us promptly.
Once tracking has been assigned, unfortunately, we’re unable to make any address changes.